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There is a hidden perk to calling up insurance companies – you will be able to determine how easy it was to get in touch with each company when you didn’t have an emergency. This will give you valuable insight into what it would be like if you did.

For instance, were you on hold for a long period? Were the customer representatives friendly or rude? Did you feel like you were getting the “runaround”? Were your questions and concerns answered promptly and in language that was clear and easy to understand? Your answers to these questions will be helpful when you’re ready to move onto the next step.